Data Session: 7th May 2025, Frida Höglund: Question-answer sequences in digital text-based service encounters
DARG will run at 13:00-14:30 UK time as a hybrid data session: Room SCH1:21 (Schofield Building Building, Loughborough) Zoom registration link: https://us02web.zoom.us/meeting/register/tZMpcOqgrjgiHtTW1buxXxCdo2SK5iFfK3iV (NB: we are now collecting some basic information on who comes to DARG) Session details: The data is from a collection of digital (text-based) service encounters on the Swedish Social Insurance Agency’s (SSIA) open-access Facebook page […]